Express. Luton Airport apologises after posting image of fatal plane crash on Facebook
World Press
LUTON Airport was forced to apologise today after it received a number of complaints over a Facebook post which depicted a fatal plane crash and then used to boost their own safety record.
he airport used the image in a light-hearted manner on the Facebook page but immediately received backlash from people outraged by the use of the image.
The post read: "Because we are such a super airport.... this is what we prevent you from when it snows... Weeee :)"
The crash took place in 2005 and in Chicago , taking the life of six-year-old Joshua Woods and injuring nine others.
The image was criticised by sickened Facebook users and was quickly removed just an hour after it had been posted. The airport then apologised "unreservedly for the image, blaming it on a stunt from an "over-enthusiastic" member of staff.
A Luton spokesman said: "We got it very wrong yesterday. An inappropriate image was posted on our Facebook page and for that we are deeply sorry. It is our intention here on Facebook to provide a high level of customer support. We highly value our community and are always looking for ways to improve our service to you.
"Please accept our unreserved apologies to all of you for the insensitive image and our promise that it will never happen again".


















































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